Privacy Policy
How RV Help Hotline collects, uses, and protects your information.
Effective Date: January 1, 2026
Operated by Odyssey USA LLC d/b/a RV Help Hotline
This Privacy Policy explains how we collect, use, and protect information when you visit our website or purchase virtual diagnostic services.
1. Information We Collect
We may collect the following information:
Information You Provide Directly
Name
Email address
Phone number
Billing information
Service-related details you provide during booking or communication
Payment Information
Payments are processed securely through third-party payment processors (e.g., Stripe). We do not store full credit card numbers on our servers.
Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type
Device information
Pages visited
Referral source
This information may be collected through cookies or analytics tools.
2. How We Use Your Information
We use collected information to:
Provide virtual RV diagnostic services
Process payments
Communicate regarding appointments
Improve website performance
Comply with legal obligations
Prevent fraud or abuse
We do not and will never sell your personal information.
3. Cookies and Tracking Technologies
Our website may use cookies and analytics tools to:
Improve user experience
Analyze traffic and behavior
Support advertising and remarketing efforts
You may disable cookies through your browser settings.
4. Third-Party Services
We use trusted third-party services, including but not limited to:
Payment processors (Stripe, Inc.)
Scheduling platforms (Calendly LLC)
Website hosting providers
Analytics services
These providers may collect information according to their own privacy policies.
5. Data Security
We implement reasonable administrative and technical safeguards to protect your information. However, no online transmission or storage system can be guaranteed 100% secure.
6. Data Retention
We retain information only as long as necessary to:
Provide services
Meet legal obligations
Resolve disputes
Enforce agreements
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Request access to your information
Request correction of inaccurate data
Request deletion where legally permitted
To make a request, contact us at: RVHelpHotline@gmail.com
8. Children’s Privacy
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect information from minors.
10. Contact Information
RV Help Hotline
Operated by Odyssey USA LLC d/b/a RV Help Hotline
Email: RVHelpHotline@gmail.com
Phone: +1-360-202-9719
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be reflected by the “Effective Date” above.
We collect only what’s necessary to provide secure, professional virtual diagnostic services.. nothing more.
Certified RV Technicians • Real-World Field Experience • Paid Expert Support